The Roof Guys

Privacy Policy

Thanks for visiting The Roof Guys. This policy explains who we are and what data we collect when you visit one of our websites. It also explains the specific ways we use that information.

Who We Are

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, www.theroofguys.com, and other sites we own and operate.

The Personal Data We Collect And Why

We only ask for personal and property information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We collect this information for contact inquiries, service quotes and to send special offers.

Information You Provide To Us

  • Basic Contact Information: We ask for basic information from you in order to get in touch to schedule an appointment or answer any questions you may have about our services.
  • Property Information: We ask for information about your property to accurately quote you on which of our services would be best for you.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Information We Collect Automatically

  • Cookies and tracking: We use cookies and similar tracking technologies on our website to administer the website and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. For more information about our use of cookies and other tracking technologies, as well as how to opt out of the use of cookies, please contact sales@thesolarguys.com.

How We Use Information

We use information about you as mentioned above and as follows:

  • To provide our services to you.
  • To further build out our services.
  • To monitor and protect the security of our services.
  • To send you informational and promotional content in accordance with your marketing preferences.
  • To communicate with you and provide customer support.
  • To personalize your experience.

How We Protect Your Data

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

To comply with 10DLC regulations and guidelines regarding text messaging, The Roof Guys ensures that all mobile numbers collected through our website or other platforms are handled with the utmost care and transparency. We only send text messages to individuals who have explicitly opted in to receive communications from us.

Mobile numbers and other personal information will not be shared with third parties for marketing or promotional purposes. Users can easily opt out of receiving text messages at any time by replying “STOP” or following other opt-out instructions provided in our communications. Furthermore, we are committed to maintaining accurate records of consent and adhering to all applicable industry standards to protect the privacy and rights of our customers.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at sales@theroofguys.com.

This policy is effective as of 1 January 2020.